Returns orders can be returned for any reason within 14 days of the delivery date. Please note that we only accept returns if the products are in the same shape and condition as when you received them and in their original packaging. To clarify, that means the garment must not have been worn or used. Altered items, including hemmed jeans are not eligible for returns or exchanges. We do not accept responsibility for products lost during the return delivery. After your return is received we will evaluate your order. If your return is approved, we will refund the order value to the original payment method. Please allow 1-3 bank days for the refund to be processed. Should you need to change the size or wish to select an alternative style we accept exchanges on all our products. We cannot guarantee stock availability for exchanges. If you have received an imperfect product please contact our customer relations team within 24 hours of receiving your delivery and we will arrange a free return and exchange for you. NIMUDE does not cover shipping costs for returns. 

Unclaimed packages

For all unclaimed packages, you will be debited all fees in connection with both delivery and the return delivery, including any taxes and duties.

Repeated returns

We monitor the number of returns made by customers and reserve the right to refuse future orders that we believe are in breach of our terms and conditions.